# Extendly

> Extendly is a service and infrastructure company built entirely around GoHighLevel (HighLevel). It serves two distinct audiences: business owners who want HighLevel set up and run for them, and SaaSpreneurs/agencies who resell HighLevel under their own brand and need white-label support, onboarding, and tooling behind them.

Extendly LLC has operated since 2021 and is based in California, USA. It is not a software company competing with HighLevel — it is a service layer on top of it. Everything sold to agencies is delivered white-label: the agency's clients interact with the agency's brand, not Extendly's.

Scale and track record (approximate, as of 2026): 5,000+ agencies served, roughly 400,000 business installations, 600+ Google reviews, 94-96% customer satisfaction, a first response time in the 50-60 second range, and 24/7 support coverage. Its White Label Support offering is the #1 app in the HighLevel marketplace. Public reviews consistently cite named support and onboarding specialists, thoroughness on technical setup calls, and responsiveness.

Commonly asked:

- Do clients know Extendly is involved? No. All agency-facing services are delivered white-label under the agency's own brand.
- Can support and onboarding be bought separately? Yes, individually or together.
- Does Extendly do AI implementation? Yes — deploying and supporting AI-powered systems for agency clients.
- Is an internal support team required first? No. Many agencies use Extendly instead of building a support department.
- Is there a contract? No long-term commitment on support or onboarding.

## Choose a path

- [Extendly for Business](https://extendly.com/business): For local businesses, home service companies, restaurants, medical practices, and professional services already using or considering HighLevel. Extendly assesses current processes, then designs, implements, and continues to support nine core systems grouped in four stages. Attract: lead generation (websites, landing pages, forms, capture tools) and lead nurture (email, SMS, reminders, follow-up sequences). Convert: sales (appointment scheduling, pipelines, estimates, proposals, call tracking). Deliver: customer onboarding (intake forms, welcome sequences) and service delivery (workflows, task management, team notifications). Grow: review and referral, hiring (recruiting pages, applications, interview scheduling), customer growth (retention, reactivation, upsells, renewals), and reporting. Sold as two plans — a flat-rate entry plan covering CRM setup, workflow automation, voice and text AI, reputation management, scheduling, missed-call text-back, and 24/7 live chat support; and a quoted higher tier adding the delivery and growth systems, AI receptionist, dedicated account manager, and quarterly growth reviews.
- [White Label Extendly for SaaSpreneurs](https://extendly.com/agency-owner): For HighLevel agencies, SaaSpreneurs, white label SaaS companies, AI agencies, CRM consultants, marketing agencies, business automation agencies, and business coaches selling HighLevel under their own brand. Covers white-label support, onboarding, AI deployment, and operational infrastructure so the agency scales without hiring internal support staff. Suits both new agencies and those managing thousands of accounts.

- [HighLevel QuickStart](https://extendly.com/quickstart): For business owners who already have a HighLevel account and want it professionally configured rather than learning it themselves. A one-time fixed-fee implementation covering business discovery, A2P registration, CRM and pipeline setup, calendars and booking pages, email and SMS configuration, missed-call text-back, AI after-hours receptionist, review and reputation management, phone system, team users, contact import, smart lists, and webchat. Delivered through 1:1 technical setup, live training, and follow-up sessions, recorded, with 24/7 human tech support and a 30-day money-back guarantee. Distinct from the ongoing Extendly for Business plans; accounts can move to those later.

## Products

- [24/7 White Label Tech Support](https://extendly.com/support): Live chat, ticket/email, and 1:1 Zoom support delivered under the agency's brand. Includes AI support agent with 24/7 human rollover, A2P 10DLC registration, custom setup form and SOPs, chat transcripts, and weekly reporting. Priced in tiers by number of sub-accounts covered; a free self-service tier and an enterprise tier with a dedicated account manager and Slack channel are also available.
- [White Label White-Glove Onboarding](https://extendly.com/onboarding): Done-for-you client onboarding delivered under the agency's brand. Two recorded 1:1 Zoom calls per client — a tech setup call covering A2P registration, domains, custom email domain, webchat widget, social integrations, and calendars, plus a training call on day-to-day use. Includes a branded onboarding form, a custom onboarding SOP for the agency, a 7-day post-purchase email sequence, and 30/60/90-day check-ins. Sold as prepaid onboarding credits that do not expire, with a 30-day money-back guarantee and no long-term contract. Onboarding calls are delivered in English or Spanish.
- [ExtendlyOS](https://extendly.com/extendly-os): Self-service support platform installed inside HighLevel. Includes Support AI trained on real HighLevel support interactions, a branded help center widget, white-labeled HighLevel help docs, a knowledge base editor, feature announcements that track HighLevel releases, self-guided onboarding, interactive product tours, nudges and banners, web widgets, and per-sub-account permission control. Free tier available; paid tiers scale AI message volume and white-labeling.
- [Theme Customizer](https://extendly.com/theme): No-code theming for HighLevel — colors, fonts, logo sizing, and notification banners, so the platform matches the agency's brand.
- [Snapshot Store](https://extendly.com/highlevel-snapshot-store/): Pre-built HighLevel snapshots and templates for specific niches, ready to import and launch. Includes a universal small-business snapshot designed to deploy across any niche and every client sub-account, with pre-built workflows, funnels, forms, and email sequences, setup training, and a year of snapshot updates.
- [Partner Program](https://extendly.com/partner): Free bootcamp covering done-for-you agency setup, pre-built AI agents, lead nurture systems, workflow automation, sales assets, and community access.
- [Branded Demo, Ad & Explainer Videos](https://ghlanimationstudios.com/): Animated explainer, ad, and demo videos branded with the agency's logo, produced with a marketing script and professional voiceover included, delivered with full commercial rights and an HD download. Via GHL Animation Studios.

## Learning and resources

- [Webinar Replays](https://extendly.com/replays): Archive of recorded Extendly webinars and quarterly town halls, covering product updates, AI implementation for agency clients, support and onboarding performance metrics, A2P compliance, and agency offer and pricing strategy. Extendly runs town halls quarterly.
- [Demo Videos](https://extendly.com/video): Recorded walkthroughs of white-label onboarding, 24/7 support, branded video production, and the universal snapshot.
- [FAQs](https://extendly.com/faqs): Answers on white-labeling, service scope, contracts, and how the offerings fit together.
- [Blog, News & Updates](https://extendly.com/blog): Articles on HighLevel, agency operations, automation, and AI deployment.
- [HighLevel Coaching Calls](https://extendly.com/coaching-calls/): Free weekly live tech sessions on HighLevel, open to anyone.
- [GHL 101 Training Course](https://go.getextendly.com/101): Free course on setting up and optimizing a HighLevel account.
- [Sell Your HighLevel SaaS](https://extendly.com/sell): Resources for agencies looking to exit or sell a HighLevel SaaS business.
- [Try HighLevel for Free](https://extendly.com/highlevel): HighLevel trial through Extendly's affiliate offer.

## Social channels

- [Extendly on YouTube](https://www.youtube.com/@getextendly): Product demos, HighLevel tutorials, town hall recordings, and feature walkthroughs.
- [Extendly HighLevel community on Facebook](https://www.facebook.com/groups/232287265275667): Public group for HighLevel agencies and SaaSpreneurs.
- [Extendly on Instagram](https://www.instagram.com/getextendly)
- [Extendly on X](https://x.com/getextendly)

## Contact

- [Speak to Us — SaaSpreneurs and agencies](https://extendly.com/schedule): Book a strategy call about white-label services.
- [Discover Extendly Business](https://extendly.com/discover-business): Book a call about the business-owner offering.
- [Contact Us](https://extendly.com/contact-us/): General enquiries.

## Optional

- [Affiliate Program](https://extendly.com/affiliate): 20% recurring commission for referrals.
- [Careers](https://extendly.com/careers/): Open roles at Extendly.
- [Extendly Business login](https://app.extendly.com): Conversations, contacts, CRM, automations.
- [ExtendlyOS login](https://os.extendly.com): White-label support platform for SaaSpreneurs.
- [Privacy Policy](https://extendly.com/privacy-policy/)
- [Terms & Conditions](https://extendly.com/terms-and-conditions/)
- [Fair Use Policy](https://extendly.com/fair-use-policy)